AXIS SUPPORT COORDINATION

NDIS Counselling Services in Australia

Living with a disability can bring unique emotional, psychological, and social challenges and having the right support makes all the difference. Our NDIS counselling services are designed specifically for National Disability Insurance Scheme (NDIS) participants who want to improve their mental health, emotional wellbeing, and overall quality of life.

As a registered NDIS provider, we offer professional counselling support delivered by qualified, compassionate counsellors who understand the specific needs of NDIS participants. Whether your goals relate to managing anxiety, building social skills, processing trauma, or navigating life with a disability, we’re here to walk alongside you.

Get Started with Counselling

NDIS Funded Service

Our counselling services can be funded through your NDIS plan under Improved Daily Living (Support Category 15) or Improved Living Arrangements, depending on your individual goals. Speak with your Support Coordinator or Plan Manager to confirm your funding eligibility.

What Is NDIS Counselling?

NDIS counselling is a therapeutic support service available to eligible NDIS participants. It focuses on building emotional resilience, developing coping strategies, and improving daily functioning — all within the framework of your NDIS plan and personal goals.

Our counsellors use evidence-based approaches including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), trauma-informed practice, and person-centred therapy. Every session is tailored to the participant’s goals, communication needs, and disability-specific considerations.

Counselling under the NDIS falls under the Capacity Building Supports budget, reflecting its focus on empowering participants to develop skills and independence over time.

How Counselling Supports Your NDIS Goals

NDIS counselling is directly aligned with your plan goals. Our services can help you work towards outcomes such as:

Improved emotional regulation

Managing feelings of anxiety, anger, sadness, or overwhelm more effectively in daily life.

Building social confidence

Developing communication skills and the confidence to engage with your community.

Processing trauma

Working through past experiences in a safe, supported environment.

Strengthening relationships

Improving family, carer, and peer relationships for greater connection and support.

Developing independence

Gaining the tools and strategies to manage daily challenges more autonomously.

Supporting mental health

Addressing depression, anxiety, grief, PTSD, and other mental health concerns.

Navigating life transitions

Coping with changes such as new living arrangements, school transitions, or employment.

Who We Support

Our NDIS counselling services are available to participants of all ages and across a wide range of disability types, including:

Psychosocial disabilities (mental health conditions)
Autism Spectrum Disorder (ASD)
Acquired brain injuries
Intellectual disabilities
Physical and neurological disabilities
Developmental delays
Sensory impairments

We also offer counselling support for families and carers of NDIS participants, recognising that wellbeing extends beyond the individual.

Our NDIS Counselling Services

Individual Counselling

One-on-one sessions tailored to the participant’s unique goals and needs. Sessions can be delivered in our clinic, in the community, at the participant’s home, or via secure telehealth video call whichever best supports engagement and comfort.

Counselling for Children and Young People

We provide specialised counselling for children and adolescents with disabilities, using age-appropriate, play-based, and creative therapeutic techniques. Sessions are designed to be accessible, engaging, and responsive to each young person’s communication style and developmental needs.

Family and Carer Counselling

Supporting a person with a disability is deeply rewarding and can also be demanding. Our family and career counselling sessions help loved ones build their own resilience, navigate challenges, and strengthen their relationships with NDIS participants.

Telehealth Counselling (Online)

Can’t travel? No problem. All our counselling services are available via secure online video sessions, making professional support accessible to NDIS participants in metropolitan, regional, rural, and remote areas across Australia.

How NDIS Funding Works for Counselling

If you’re an NDIS participant, counselling may be funded under the following support categories:

Improved Daily Living (Support Category 15): This is the most common funding source for NDIS counselling. It covers supports that help participants develop skills, strategies, and independence.
Improved Living Arrangements: May apply if counselling goals relate to housing and daily living skills.

Funding can be self-managed, plan-managed, or agency-managed. We work with all three management types and can support you through the process of accessing your funding for counselling.

Not sure if you’re eligible?

Contact our team today and we’ll help you review your NDIS plan to determine whether counselling support can be funded. We can also liaise directly with your Support Coordinator or Plan Manager on your behalf.

Why Choose Us as Your NDIS Counselling Provider?

Registered NDIS Provider

We meet the NDIS Quality and Safeguards Commission standards, so you can be confident in the quality and safety of our services.

Experienced in Disability

Our counsellors have specialist training and lived experience supporting people with a diverse range of disabilities.

Person-Centered and Goal-Focused

Every session is driven by your NDIS goals and personal aspirations, not a one-size-fits-all approach

Culturally Inclusive

We provide culturally safe services and welcome participants from all backgrounds, including Aboriginal and Torres Strait Islander communities.

Available Australia-Wide

We offer our Counselling Service all over Australia ensuring you receive expert guidance no matter your location.

FAQs (Frequently Asked Questions)

1. Is counselling covered by the NDIS?

Yes. Counselling can be funded under your NDIS plan, typically through the Improved Daily Living (Support Category 15) budget, provided it aligns with your plan goals. Contact us or your Support Coordinator to confirm eligibility.

2. Do I need a diagnosis to access NDIS counselling?

You need to be an eligible NDIS participant, which requires meeting NDIS access criteria. You do not need a separate referral to access our counselling services once you have an active plan.

3. Can counselling be delivered at my home or in the community?

Yes. We offer flexible, in-person delivery including home visits and community-based sessions, as well as secure telehealth options whatever works best for the participant.

4. What if I am self-managed or plan-managed?

We work with self-managed, plan-managed, and agency-managed participants. We can invoice your Plan Manager directly or provide receipts for self-managed participants to claim reimbursement.

5. How do I get started with NDIS counselling?

Simply contact our team with your NDIS plan details. We’ll confirm funding eligibility, match you with the right counsellor, and arrange your first appointment at a time that suits you.

6. Are your services compliant with the NDIS Practice Standards?

Absolutely. As a registered NDIS provider, we fully comply with the NDIS Quality and Safeguards Commission’s Practice Standards and Code of Conduct

7. Can you support NDIS participants with complex needs?

Yes. Our counsellors have experience working with participants with complex support needs, including psychosocial disability, dual diagnosis, and trauma histories. We collaborate with other providers in your support team as needed.

8. Do you offer counselling for carers of NDIS participants?

Yes. Carer wellbeing is important to us. We offer counselling for families and carers, which can also be funded through relevant NDIS support categories or accessed privately.