ABOUT US

Your Journey, Your Goals, Our Commitment

At Axis Support Coordination, we believe every individual deserves personalised support to live their best life. As a trusted NDIS-registered provider, we specialise in Level 2 – Support Coordination, Specialist Support Coordination (Level -3), Psychosocial Recovery Coaching and Counselling services across Australia.

Who We Are

Axis Support Coordination is more than just a service provider. We’re your dedicated partner in navigating the NDIS journey. Our experienced team combines professional expertise with genuine compassion to deliver support that truly makes a difference.

Our Mission

To empower NDIS participants to achieve meaningful independence, connect with quality services, and live fulfilling lives aligned with their personal goals and aspirations.

Our Values

Person-Centered: Your goals, preferences, and choices guide everything we do
Integrity: Transparent, honest, and ethical in all our interactions
Excellence: Committed to delivering the highest quality support services
Inclusion: Celebrating diversity and ensuring accessibility for all
Innovation: Embracing creative solutions to overcome barriers
Empowerment: Building your capacity for independence and self-advocacy

Our Services

Level 2 – Support Coordination

Build your skills to understand and use your NDIS plan effectively while we connect you with quality providers.

Specialist Support Coordination (Level 3)

Complex needs require specialized expertise. Our team provides intensive support for challenging circumstances.

Psychosocial Recovery Coaching

Mental health-focused support to help you achieve your recovery goals and build resilience.

View All Services

Why Choose Axis Support Coordination?

Truly Person-Centred Approach

We don’t just say we’re person-centred – we live it. Your goals, preferences, and voice drive every decision we make.

Experienced, Qualified Team

Our Support Coordinators and Recovery Coaches bring years of experience, relevant qualifications, and a genuine passion for making a difference.

Nationwide Coverage

We provide services across all states and territories: NSW, VIC, QLD, SA, WA, TAS, ACT, and NT – in metropolitan, regional, and remote areas.

Collaborative Partnerships

We build strong working relationships with providers, families, and other stakeholders to ensure coordinated, quality support.

Responsive Communication

We’re accessible when you need us. Our team is committed to timely responses and clear, transparent communication.

Outcome Focused

We track progress toward your goals and continuously adjust our approach to ensure you’re getting the results that matter to you.

Confidentiality & Trust

Your privacy is paramount. We maintain the highest standards of confidentiality and ethical practice.

Accessibility Committed

We ensure our services are accessible to all, with supports for communication needs, mobility requirements, and cultural preferences.

Getting Started with Axis Support Coordination

Step 1: Get in Touch

Step 2: Initial Meeting

We’ll meet with you (in-person, by phone, or video call) to understand your situation, goals, and preferences.

Step 3: Match You with the Right Coordinator

We’ll pair you with a Support Coordinator or Recovery Coach whose expertise aligns with your needs.

Step 4: Begin Your Journey

Together, we’ll develop your plan and start connecting you with the supports you need to achieve your goals.

Make a Referral

FAQs (Frequently Asked Questions)

1. How do I know which level of Support Coordination I need?

This is determined by the NDIA based on your support needs. We can help you understand which level is in your plan and advocate for the right level during plan reviews.

2. Can I change Support Coordinators if it’s not working?

Absolutely. You have choice and control over your supports. We want you to work with someone you trust and feel comfortable with.

3. Do you work with self-managed or plan-managed participants?

Yes! We work with participants across all plan management types: NDIA-managed, plan-managed, and self-managed.

4. What areas do Axis Support Coordination service?

We provide services nationwide across all Australian states and territories, in metropolitan, regional, and remote areas.

5. Can you help me access the NDIS if I don’t have a plan yet?

Yes, we offer NDIS Access Assistance to help you through the application process.

6. How often will I hear from my Support Coordinator?

This depends on your needs and the level of coordination in your plan. We’ll agree on a communication schedule that works for you – whether that’s weekly, fortnightly, or monthly check-ins.